Edibelo Foods← Back to home

Privacy & Refund Policy

Last updated: July 2026

Refund & Cancellation Policy

Edibelo Foods deals in food and grocery products. For reasons of food safety and hygiene, we do not offer returns, exchanges, or refunds once an order has been dispatched or delivered.

If your shipment arrives damaged, leaking, or tampered with, please send a clear photo of the package and the product to sales@edibeloexports.com or WhatsApp us at +91 86608 32006 within 24 hours of delivery. We will review the issue and, if applicable, offer a replacement or store credit at our sole discretion.

Orders can be cancelled only before they have been shipped. To request a cancellation, contact us as soon as possible. Once the product has left our facility, the order cannot be cancelled.

Privacy Policy

Edibelo Foods respects your privacy. When you place an order or submit an enquiry, we collect only the information required to process your request and contact you — such as your name, phone number, email address, delivery address, and order details.

We use this information to fulfil orders, arrange shipping, respond to customer enquiries, and send order-related updates. We do not sell, rent, or trade your personal data with third parties for marketing purposes.

Payment information is handled by our payment gateway provider. We do not store card numbers or banking credentials on our servers.

We may disclose personal information if required by law, regulation, or legal process, or to protect our rights, property, and safety.

Contact

For any questions about these policies, please contact us: